{"id":4387,"date":"2026-01-19T18:00:48","date_gmt":"2026-01-19T17:00:48","guid":{"rendered":"https:\/\/caconcept.ovh\/airelle-services\/?post_type=actualite&#038;p=4387"},"modified":"2026-03-13T03:25:52","modified_gmt":"2026-03-13T02:25:52","slug":"2026-commence-par-une-ecoute-active","status":"publish","type":"actualite","link":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/","title":{"rendered":"2026 commence par une \u00e9coute active !"},"featured_media":4388,"parent":0,"template":"","class_list":["post-4387","actualite","type-actualite","status-publish","has-post-thumbnail","hentry"],"acf":{"resume":"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.","texte":"Pour que 2026 soit vraiment une ann\u00e9e r\u00e9ussie pour nos clients comme pour nous, nous avons cl\u00f4tur\u00e9 2025 par une enqu\u00eate terrain anonyme r\u00e9alis\u00e9e via un cabinet ext\u00e9rieur et ind\u00e9pendant aupr\u00e8s de cinquante gestionnaires de copropri\u00e9t\u00e9s et monopropri\u00e9t\u00e9s de syndics parisiens : nous partagerons sur ce r\u00e9seau les enseignements de cette enqu\u00eate de satisfaction au cours des prochaines semaines.\r\n\r\n<strong>Commen\u00e7ons par le mot qui est revenu \u00e0 tous les stades de la relation commerciale<\/strong>\r\n\r\n<strong>La R\u00c9ACTIVIT\u00c9, <\/strong>qui fait la diff\u00e9rence :\r\n<ul>\r\n \t<li>Avant la signature, dans la r\u00e9daction d\u2019une offre<\/li>\r\n \t<li>Pendant la prestation, sur le quotidien des immeubles<\/li>\r\n \t<li>mais aussi\u2026 quand il y a un impr\u00e9vu<\/li>\r\n<\/ul>\r\n<em>C\u2019est avec le froid et la neige qu\u2019a d\u00e9marr\u00e9 ce mois de janvier : nous n\u2019avons pas h\u00e9sit\u00e9 \u00e0 aider et d\u00e9panner certains de nos clients avec des livraisons de sel de d\u00e9neigement, y compris sur des immeubles o\u00f9 nous n\u2019avons pas de contrat de nettoyage et o\u00f9 se trouvaient des gardiens \u2026 quelque peu d\u00e9pass\u00e9s par cet impr\u00e9vu neigeux !<\/em>\r\n\r\n<strong>Pourquoi la r\u00e9activit\u00e9 est-elle si essentielle dans notre m\u00e9tier ?<\/strong>\r\nParce que la propret\u00e9 sur les immeubles ce n\u2019est pas qu\u2019une question de planning. C\u2019est aussi et surtout de l\u2019humain, du quotidien, de la confiance et une capacit\u00e9 \u00e0 agir vite, bien et avec rigueur. En 2026, notre engagement de \"partenaire propret\u00e9 sur-mesure\" sera simple : \u00eatre encore plus disponible, plus efficace et plus \u00e0 l\u2019\u00e9coute de vos besoins.\r\n\r\n<strong>CHAQUE JOUR \u00c0 VOS C\u00d4T\u00c9S, TOUS LES JOURS \u00c0 VOTRE SERVICE<\/strong>\r\n\r\nBonne ann\u00e9e et merci de votre confiance, vous pouvez compter sur nous !\r\n\r\n<em>Gabrielle Godon, Pr\u00e9sidente &amp; Fondatrice d\u2019Airelle Services<\/em>\r\n\r\nPour en savoir plus et lire les commentaires, <a href=\"https:\/\/www.linkedin.com\/posts\/gabrielle-godon-4175711_professionalisme-qualitaez-raezactivitaez-activity-7419056458660737024-tLqn?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAOLni8BjLAlQdvWkmk88CAe82L01zpz3GQ\">consultez le post LinkedIn<\/a>","bouton_1_texte":"Lire le post LinkedIn","bouton_1_lien":"https:\/\/www.linkedin.com\/posts\/gabrielle-godon-4175711_professionalisme-qualitaez-raezactivitaez-activity-7419056458660737024-tLqn?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAOLni8BjLAlQdvWkmk88CAe82L01zpz3GQ","bouton_2_texte":"","bouton_2_lien":"","fichier_1_texte":"","fichier_1_lien":"","fichier_2_texte":"","fichier_2_lien":"","image_1":4388,"image_2":"","image_3":"","image_4":"","image_5":"","video_1":"","video_2":"","video_3":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2026 commence par une \u00e9coute active ! | Airelle Services<\/title>\n<meta name=\"description\" content=\"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2026 commence par une \u00e9coute active ! | Airelle Services\" \/>\n<meta property=\"og:description\" content=\"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/\" \/>\n<meta property=\"og:site_name\" content=\"Airelle Services\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T02:25:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1164\" \/>\n\t<meta property=\"og:image:height\" content=\"1196\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/\",\"url\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/\",\"name\":\"2026 commence par une \u00e9coute active ! | Airelle Services\",\"isPartOf\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg\",\"datePublished\":\"2026-01-19T17:00:48+00:00\",\"dateModified\":\"2026-03-13T02:25:52+00:00\",\"description\":\"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.\",\"breadcrumb\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage\",\"url\":\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg\",\"contentUrl\":\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg\",\"width\":1164,\"height\":1196,\"caption\":\"2026 commence par une \u00e9coute active\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/caconcept.ovh\/airelle-services\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"2026 commence par une \u00e9coute active !\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#website\",\"url\":\"https:\/\/caconcept.ovh\/airelle-services\/\",\"name\":\"Airelle Services\",\"description\":\"La propret\u00e9 sur mesure\",\"publisher\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#organization\"},\"alternateName\":\"Gabrielle Godon\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/caconcept.ovh\/airelle-services\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#organization\",\"name\":\"Airelle Services\",\"url\":\"https:\/\/caconcept.ovh\/airelle-services\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/02\/societe-nettoyage-copropriete-proprete-bureau-entretien-commerce-paris-airelle-services-logo.svg\",\"contentUrl\":\"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/02\/societe-nettoyage-copropriete-proprete-bureau-entretien-commerce-paris-airelle-services-logo.svg\",\"width\":1280,\"height\":720,\"caption\":\"Airelle Services\"},\"image\":{\"@id\":\"https:\/\/caconcept.ovh\/airelle-services\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"2026 commence par une \u00e9coute active ! | Airelle Services","description":"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"2026 commence par une \u00e9coute active ! | Airelle Services","og_description":"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.","og_url":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/","og_site_name":"Airelle Services","article_modified_time":"2026-03-13T02:25:52+00:00","og_image":[{"width":1164,"height":1196,"url":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/","url":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/","name":"2026 commence par une \u00e9coute active ! | Airelle Services","isPartOf":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/#website"},"primaryImageOfPage":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage"},"image":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage"},"thumbnailUrl":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg","datePublished":"2026-01-19T17:00:48+00:00","dateModified":"2026-03-13T02:25:52+00:00","description":"Pour bien lancer 2026, nous avons men\u00e9 une enqu\u00eate ind\u00e9pendante aupr\u00e8s de cinquante gestionnaires afin de comprendre ce qui fait vraiment la diff\u00e9rence dans notre m\u00e9tier : la r\u00e9activit\u00e9. Qu\u2019il s\u2019agisse d\u2019impr\u00e9vus climatiques ou du quotidien des immeubles, cette capacit\u00e9 \u00e0 agir vite et bien confirme plus que jamais notre r\u00f4le de partenaire propret\u00e9 sur\u2011mesure.","breadcrumb":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#primaryimage","url":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg","contentUrl":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/03\/2026-ecoute-active-societe-nettoyage-entretien-proprete-paris.jpg","width":1164,"height":1196,"caption":"2026 commence par une \u00e9coute active"},{"@type":"BreadcrumbList","@id":"https:\/\/caconcept.ovh\/airelle-services\/actualites\/2026-commence-par-une-ecoute-active\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/caconcept.ovh\/airelle-services\/"},{"@type":"ListItem","position":2,"name":"2026 commence par une \u00e9coute active !"}]},{"@type":"WebSite","@id":"https:\/\/caconcept.ovh\/airelle-services\/#website","url":"https:\/\/caconcept.ovh\/airelle-services\/","name":"Airelle Services","description":"La propret\u00e9 sur mesure","publisher":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/#organization"},"alternateName":"Gabrielle Godon","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/caconcept.ovh\/airelle-services\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/caconcept.ovh\/airelle-services\/#organization","name":"Airelle Services","url":"https:\/\/caconcept.ovh\/airelle-services\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/caconcept.ovh\/airelle-services\/#\/schema\/logo\/image\/","url":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/02\/societe-nettoyage-copropriete-proprete-bureau-entretien-commerce-paris-airelle-services-logo.svg","contentUrl":"https:\/\/caconcept.ovh\/airelle-services\/wp-content\/uploads\/2026\/02\/societe-nettoyage-copropriete-proprete-bureau-entretien-commerce-paris-airelle-services-logo.svg","width":1280,"height":720,"caption":"Airelle Services"},"image":{"@id":"https:\/\/caconcept.ovh\/airelle-services\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/caconcept.ovh\/airelle-services\/wp-json\/wp\/v2\/actualite\/4387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caconcept.ovh\/airelle-services\/wp-json\/wp\/v2\/actualite"}],"about":[{"href":"https:\/\/caconcept.ovh\/airelle-services\/wp-json\/wp\/v2\/types\/actualite"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/caconcept.ovh\/airelle-services\/wp-json\/wp\/v2\/media\/4388"}],"wp:attachment":[{"href":"https:\/\/caconcept.ovh\/airelle-services\/wp-json\/wp\/v2\/media?parent=4387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}